Privacy Policy

Each time you visit a website it collects information about you in the form of cookies that are generated automatically, or through data provided in an email you send or an online form you complete. We know that people have legitimate concerns over sharing personal data so we want to explain how we use it. We will never share any of your details with third parties without your express permission.

Contact Details

You may contact us at any time using our contact form our email or data manager at hello@thefabricboutique.co.uk and we will get back to you as soon as possible. We will certainly respond to your query within 48 hours.

Registered Address

71 Market Street, Ashby-de-la-Zouch, LE65 1AH

Types of data we collect

Contact Forms

Personal data that is entered and submitted through a contact form is not shared with any third party companies or organisations. Sending a contact form through our website requires you to tick a box consenting us to store your basic information including email, telephone and name. We use this data ONLY to contact you about a project in relation to the services we offer.

Newsletter Sign Up

Your name and email address is submitted through the newsletter sign up. Data is stored and managed through the website Mail Chimp. Your email address is NEVER shared with any other third party nor will you email be transferred to another subscription list. To opt out a list please find the unsubscribe button at the bottom of one of our newsletters or contact our data manager to remove you at hello@thefabricboutique.co.uk.

Purchasing from The Fabric Boutique

We collect personal data through our store when a customer makes a purchase. This includes their full name, address and email. This data is kept strictly confidential and only available staff who manage the orders online. Customers personal data submitted through store orders will never be shared for anything other than shipping an order and contacting the customer about an order. All payments are secured through Square meaning no bank credentials are being transferred or stored in The Fabric Boutique’s database.

Cookies

A cookie is a small text file that is often downloaded onto your computer (or mobile device) when you visit a website. They are completely harmless but are useful to both the site visitor and the website owner. Analysis of cookies generated helps us decide if any changes are needed to give a better viewing experience, for example, to distinguish between the interests of new visitors and our regulars. Read more about our cookie policy here.

Google Analytics

When someone visits https://thefabricboutique.co.uk/ we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Our payment processor

At The Fabric Boutique we use Square to process our payments. Square is a tool that not only processes our payments but allows us take payments in-store and it will automatically reduce our stock levels on the website.

You can read below how Square manages customers data:

Source: https://squareup.com/help/gb/en/article/3796-privacy-and-security

Security at Square

To protect Square account holders and their customers, all information our customers submit is encrypted to our servers, regardless of whether you’re using a public or private Wi-Fi connection or a data service on your phone (such as 3G or 4G). Square complies with all required PCI standards. We will never sell information to third-party vendors.

Square protects its systems with industry-leading technology and security controls, including:

• Square performs data encryption within the card reader at the moment of transaction.

• Square’s software is developed using industry-standard security best practices.

• Square’s servers are monitored around the clock by dedicated security staff.

• Square’s employees act in accordance with security policies designed to keep your data safe.

Since Square itself is PCI compliant, we don’t require account holders to validate PCI compliance. Merchants who use Square for all storage, processing and transmission of payment card data do not need to validate PCI compliance for those transactions.

We strive to provide a safe environment for both buyers and sellers.

Data protection

We are fully compliant with the provisions of the Data Protection Act 1998. We always do our best to ensure that your personal data is secure and up to date. You can contact us at any time to request a copy of all data we hold on you gathered through your use of this website. You have a right to view/update your details at any time.

Website security

Our website and all client websites are hosted on a 20i (https://www.20i.com/​) server with the most advanced technology for ensuring that you have a positive visitor experience. At the same time this arrangement also offers us a superior level of website security. We believe that we have the highest level of data protection in place. However, we can not guarantee 100% invulnerability as every website can fall victim to an attack. Since we often have to depend on third party software and servers we cannot accept any responsibility for breaches of security resulting from this situation.